Know & Delight Every Customer Using Smart Receipts
Thousands of customers shop at your stores each day and leave anonymous. Get to know your customers and keep them coming back.
refive’s AI powered smart receipt gives you granular insight into in-store customers without requiring apps, registrations or additional effort at the POS. Easily engage with your customers post-purchase using powerful retention tools to give them the right message at the right time.
Delight your customers, increase marketing ROI and boost retention in every single store.
Global omnichannel enterprises trust refive to understand, engage and retain in-store customers.
Engage Customers Digitally In-Store
refive’s digital receipt is the check-out page for the store – seamless, sustainable and smart. Loaded with relevant product information, personalized offers, embedded services and more. Connect your customers to your digital world with just one QR code.
Identify & Understand Customers
Is this their first purchase or 51st? Identify customers easily and anonymously across visits, stores and channels. Collect feedback and reviews – put a finger on the customer’s pulse.
Explore Omnichannel Customer Journeys
Connect online and offline customer identities to truly understand the omnichannel journey and understand where your customer will meet you next, and what you should offer them.
Supercharge your CRM
Staying in touch with customers is the key to retention. Easily collect email addresses, phone numbers and opt-ins – piped directly to your CRM system along with smart AI-driven recommendations to know exactly what to offer each customer next in order to keep them coming back.
Collect Deep Customer Insight
Millions of transactions and billions of products connected to the customers behind them – understand deep behavioural indicators about your customers in order to keep them coming back.
Understand the Impact of Online Marketing In-Store
Your online campaigns are driving customers to your stores as well. Understand the in-store impact of online campaigns, optimize ad-spend and ROI.
How it works
Technology
Secure
- Fully GDPR compliant
- Data stored in the EU / Germany and additionally protected by german data security laws (DS GVO)
- Highest Data Security standards
- Own your data – we never sell data to 3rd parties
Easy Setup
- Ultralight Setup with <1 day of effort
- No long IT projects and integrations
- No extra hardware, beacons, second screens etc.
Frictionless Experience
- One QR code as your single digital touchpoint in-store
- No apps, cards, downloads or registration required
Headless Technology
- APIs & SDKs to integrate refive’s digital receipts, loyalty and analytics features into your existing apps, loyalty programs and more
Seamless
- Works with your existing retail stack out of the box
- Support for 100s of POS, CRM, CDP and other retail and marketing software
Identify and delight your customers
Get in touch with us and get to know your in-store customers with refive
