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How to Get More Offline Customers Into Referral Programmes Using Digital Receipts

Despite the growing popularity of online shopping, 77% of customers still prefer to shop offline. This statistic highlights a huge opportunity for businesses: offline customers represent a largely untapped pool for Referral Programmes. If you’re already leveraging referral marketing with platforms like Soreto to grow your customer base, the key question becomes: How can you bring your in-store customers into the fold?

The answer lies in combining the strengths of Refive and Soreto. By integrating refive’s digital receipts with Soreto’s cutting-edge referral technology, you can create a seamless journey from offline purchase to online sharing. Here’s why Soreto is a game-changer for retailers.

Why choose Soreto for your referral needs?

Soreto specialises in turning everyday purchases into opportunities for growth. Their technology makes it effortless for customers to share referral links, helping businesses:

  • Engage customers instantly: With automated prompts right after purchase, you can turn satisfied customers into enthusiastic advocates.
  • Boost referral conversions: Soreto’s user-friendly platform ensures that sharing referrals is easy, quick, and rewarding.
  • Gain actionable insights: Track referral activity to understand your customers better and optimise your strategies.

By integrating with refive, Soreto empowers retailers to unlock the full potential of their offline customers.

The Solution: Digital Receipts from refive

Digital receipts offer a modern twist on an old-fashioned process. Instead of handing customers a paper receipt, businesses can send an electronic version directly to their inbox or smartphone. refive already revolutionises in-store transactions by replacing paper receipts with digital ones. Integrating Soreto takes this a step further by:

Streamlining customer participation: With Soreto, customers can access personalised referral links with just one click, simplifying the sharing process.

Bridging offline and online seamlessly: Soreto’s referral prompts appear right within Refive’s digital receipts, guiding customers to share their experiences online.

Maximising post-purchase touchpoints: Every receipt becomes an opportunity to promote your referral programme.

Benefits of Combining Digital Receipts and Referral Programs

Seamless Integration: Soreto’s platform integrates easily with your refive, creating a unified customer experience.

Enhanced Customer Experience: By simplifying post-purchase engagement, you show customers you value their loyalty.

Increased Reach: You can now engage customers who would otherwise remain disconnected from your digital channels.

Getting started with refive and Soreto

To bring your in-store customers into your referral program:

  1. Set up digital receipts: Partner with refive to start offering digital receipts at your point of sale.
  2. Integrate with Soreto: Sign up for the referral programme here.
  3. Promote the Programme: Use in-store signage, staff training, and receipt messaging to inform customers about your Referral Programme.
  4. Measure and Optimize: Track the number of offline customers who join your Referral Programme and fine-tune your approach for maximum results.

Final Thoughts

The shopping experience doesn’t have to end at the register.

With tools like refive and Soreto’s Referral Technology, you can unlock your offline customer base’s full potential, driving engagement and growth. The result? More referrals, more loyalty, and more success for your business.

Are you still looking to bridge the gap between your offline and online worlds? Start leveraging digital receipts today and watch your referral programme thrive. Get in touch with us to find out more.

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