Boost your CRM activities with digital receipts
Powerful, personalised campaigns for your in-store customers are now possible. Use digital receipts to capture opt-ins, clean customer data, and valuable transactional insights—directly to your CRM.
Improve your retail CRM strategies
Add each transaction's data and link it to a profile in your CRM.
Track in-store customers anonymously using digital receipts and touchpoints, then link their data to your CRM for better customer profiles.
Easily capture marketing opt-ins from in-store customers.
Make it easy for customers to join your newsletter and loyalty programmes with one-click signups in digital receipts.
100% legal and GDPR compliant.
Gather meaningful insights from in-store data
Unify in-store purchase data to build customer profiles and segments, giving you deeper insights into shopper behaviour and trends.
Send personalised marketing campaigns
Use these insights to create targeted, personalised marketing campaigns across email, WhatsApp, push notifications, and more – all from the refive platform. No extra tools needed.
How it works
Enhance Your CRM Strategy with 360° view of your customer's journey
Unify customer data from in-store, online, and mobile interactions. Our solution provides a comprehensive profile of each customer, enabling personalised marketing, targeted promotions, and seamless omnichannel experiences.
When a customer scans a QR code to access their receipt or special offers, refive automatically captures customer and purchase data and unites it within an anonymous customer profile.
refive also pulls data from online channels to create a 360-degree view of the customer and their omnichannel journey.
Each time the customer opens a receipt, clicks on an offer, submits feedback or redeems a coupon, their profile is enriched with this additional behavioural, attitudinal and engagement data for even deeper insights into their needs and preferences.
refive works with the same tools as you do 🙂
Connect refive with your current CRM, CDP and marketing tools to supercharge your retention efforts.
How leading retailers use refive electronic receipts
Lea Ank
Head of Retail at Gusti Leather
“Engaging with our customers is now easier than ever with up to 40% of in-store customers choosing the digital receipt. Capturing thousands of marketing opt-ins and the purchase data of these customers has enabled us to run targeted campaigns to boost retention.”
Make In-Store Engagement Effortless, Just Like Online
Use refive’s smart touchpoints across stores to generate e-commerce-level insights into in-store customer behaviour and use this data enhance retail CRM strategies.
