FAQ
General
No, refive also works without an additional display, you simply need to print out one permanet QR Code and place it at your counter
None at all, refive QR code can be scanned by a regular smartphone camera and the receipt shows up in the browser.
refive receipts are belegpflicht conform, by making the receipt available at the QR code and offering customers the option to scan it you are fulfilling the requirements of the belegpflicht. Read here for more information from the Bundesfinanzministerium: https://www.bundesfinanzministerium.de/Content/DE/FAQ/2020-02-18-steuergerechtigkeit-belegpflicht.html#collapse0926b642-b4d2-41cb-8fac-90bbf815fcbc-7-4
refive does not replace the TSE, all actions taken by the point of sale need to be recorded in the TSE, once this is succesfully completed and the TSE Data is added to the receipt, the receipt is sent to refive, just as it would otherwise be sent to the printer.
Features & Integration
refive works with any digital point of sale (i.e. any POS that runs on Windows, iOS or Android based systems). We do also have a number of special partnerships with POS providers that makes it even easier for you to get started with refive. See the full list here.
- Orderbird
- SumUp
- Ready2order
- Flour.io
- Gastrofix
- Gastronovi
- iZettle
- Tillhub
- Bits & Bytes
- Leaf systems
- SimplyDelivery
- Locafox
- 3POS
- ADDIPOS
- arcapos by micro systems
- Arcavis
- AURES
- Beterna
- Cegid Retail Y2
- CGM
- DdD Retail
- Deltra
- DICOM
- DieboldNixdorf
- eccos
- enfore
- Etron
- Eurosoft
- Everstore
- GASTWARE
- GEBIT POS
- GEBIT Solutions
- GK Softwre
- HelloCash
- HelloTESS
- Hiltes
- HS Soft / Cash Assist
- Hypersoft POS
- IPRO
- JoeCash
- Kasse Dascus
- Kasse Speedy
- LaCash
- LIDIS
- Lightspeed
- Linecker
- LS Retail
- Matrix POS
- Merit POS
- Microsoft Dynamics 365
- Novacom
- NTS Retail
- OPC Kassensysteme
- Orderlord
- Paymash
- PixiPOs
- PosBill
- RATiO
- ROQQIO POS
- Scheidt & Bachmann
- Shore
- SitooSoftENGINE
- Tap&Till
- TCPOS
- TopM Software GmbH
- unTill
- Vectron
- Andere
This varies depending on your POS, once you sign up, we will guide you through the steps accordingly based on your specific system and needs. If you run into any issues our phone support can guide you through the process remotely, this requires very limited IT skills!
Whether collecting feedback easily, getting more reviews for your location or rewarding customers for loyalty & providing special offers – using refive’s customer engagement tools you already have many ways to engage with the customer directly on the receipt. You can also incentivize the customer to opt-in to receive communications from you and use refive’s marketing and automation tools to stay in touch with them between visits & keep them coming back!
Of course! Should your customer insist on a paper receipt or you need to print a paper copy for some other purposes, you can always choose to reprint a receipt that has been previously issued digitally.
Plans & Pricing
Yes, you can we will adjust your billing automatically. This also works for annual packages.
All major cards, direct debit and via invoice.
Yes, please contact sales@refive.wpengine.com for more info!
No. refive is a pay-as-you-go service. We do not have any cancellation fees. You can cancel whenever you want but your cancellation will come into effect only after the end of your term.
There is none, by choosing monthly billing you can cancel the service with a one month notice period.
